Terms and Conditions

Effective Date: 01.08.2024

Welcome to BAC Agency Sweden AB, reg. no 559319-0845, a limited liability company ("we," "our," "us") registered incorporated under the laws of Sweden. By accessing or using our website (www.bacagency-sweden.com) and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Website Owner, the Offering, and Binding of Terms
This website is owned and operated by BAC Agency Sweden AB. Our website offers digital guidebooks and consultations. By using our website, you agree to be bound by these Terms and Conditions, which constitute a binding agreement between you and BAC Agency Sweden AB.

2. Who Can Use Your Website
Our website and services are intended for use by individuals who are at least 18 years old. By using our website, you confirm that you meet this age requirement.

3. Key Commercial Terms Offered to Customers
Pricing: All prices for our products and services are listed on our website and are subject to change without notice. All prices include VAT. We utilize external payment providers to facilitate customer payments. By providing payment details, the Customer acknowledges and agrees to the Payment Service Provider's terms and conditions.
Payment: Payment must be made in full at the time of purchase using the payment methods provided on our website.
Delivery: Digital guidebooks will be delivered electronically upon purchase. Consultations will be scheduled as per mutual agreement.

4. Return and Refund Policy
All sales are final. No returns or refunds are accepted once the products and services are submitted.
The Swedish Act on Distance Contracts and Off-Premises Contracts (SFS 2005:59) governs consumers' right of withdrawal for distance purchases. You have no right of withdrawal under this law. For digital products, the right of withdrawal is not applicable if the supply has occured with the consumer's consent and acknowledgment of no withdrawal rights. By purchasing a digital product on our website, you are agreeing to immediate supply and accepting that there is no right of withdrawal.

5. Retention of Right to Change Offering
We reserve the right to modify or discontinue any product or service at any time without prior notice. We are not liable to you or any third party for any modification, price change, suspension, or discontinuation of our offerings.
 

6. Warranties & Responsibility for Services and Products
We strive to provide accurate and high-quality products and services. However, we do not warrant that our products and services will meet your specific requirements or that they will be error-free. Your use of our products and services is at your sole risk.
If you wish to issue a complaint regarding our digital product or consultation, you can contact us via email info@bacagency-sweden.com. You must specify and demonstrate the issue when making the complaint. We will investigate and respond within a reasonable time, latest within 30 days. The complaint should be sent within reasonable time, not later than 30 days from the purchase date.

7. Ownership of Intellectual Property, Copyrights, and Logos
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of BAC Agency Sweden AB and is protected by intellectual property laws. You may not distribute, reproduce, license or commercialize any content without our prior written permission.
You may not launch automated programs or scripts, including web robots, bots, viruses, or worms, that make multiple server requests per second or hinder network performance.
You shall compensate our company for any damage incurred due to the breach of these terms and conditions or applicable law.

8. Right to Suspend or Cancel User Account
We reserve the right to suspend or terminate your access to our website and services at our discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of our website, us, or third parties.
 

9. Indemnification
You agree to indemnify, defend, and hold harmless BAC Agency Sweden AB, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your use of our website or services.
 

10. Limitation of Liability
To the fullest extent permitted by law, BAC Agency Sweden AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use or inability to use our website or services; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein.
We aim to provide our services with best practices and in good faith. However, we are not responsible for any disruptions or delays caused by force majeure events, such as natural disasters, pandemics, wars, governmental actions, or other unforeseen circumstances beyond our control. Additionally, we are not liable for the performance of third-party systems, including but not limited to payment processing services, email system failures, and online meeting platforms. In such cases, we will make reasonable efforts to mitigate the impact and resume normal operations as soon as possible.
 

11. Right to Change and Modify Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website and services after any changes indicates your acceptance of the new Terms and Conditions.
 

12. Promotional Emails and Content
By providing your contact information, you agree to receive promotional emails and content from us. You can opt out of these communications at any time by following the unsubscribe instructions provided in the emails.
 

13. Preference of Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of Sweden. Any disputes arising out of or relating to these Terms and Conditions shall be resolved through binding arbitration in Stockholm, Sweden.
 

14. Customer Support Details & Contact Info
For any questions or concerns regarding these Terms and Conditions or our services, please contact us at:
BAC Agency Sweden AB
info@bacagency-sweden.com
 

15. Provisions Recommended for Websites with User Communities
If our website includes user communities or forums, users are expected to interact respectfully and responsibly. We reserve the right to moderate, edit, or remove any content that violates our community guidelines or these Terms and Conditions.

Thank you for choosing BAC Agency Sweden AB.

We are committed to providing you with the best possible service and experience.