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HELP CENTER

You Asked, We Answered

While working with customers, we’re constantly learning about their needs and managing inquiries that arise. As a result, we’ve included a list of frequently asked questions along with answers in order to provide additional support. If your question isn’t addressed below, get in touch with us and we’ll provide the information you need.

Taking Notes

HOW IS THE WORK PROCESS STRUCTURED FOR CUSTOMERS CHOOSING TAILOR-MADE PACKAGE SOLUTIONS?

Step-by-Step Collaboration Process For Clients Choosing Tailor-Made Package Solutions:

  1. Discovery Call: We begin with a discovery call to identify your primary needs and discuss how we can meet them.

  2. Commercial Offer: Following the call, we will send you a tailored commercial offer that outlines your specific requirements and what we can deliver.

  3. Contract Signing: Once you are satisfied with the offer, you can sign the contract online. If necessary, a power of attorney will be required.

  4. Prepayment: A prepayment of 50% is due at this stage to secure our services.

  5. Project Execution: We will then proceed with the work as outlined in the agreement.

  6. Final Payment: The remaining 50% of the payment is due upon completion of the collaboration.

Business People at a Lobby

WHAT HAPPENS ONCE I HAVE MADE A PURCHASE?

Thank you for your interest in our products and services.

Once payment for a guidebook is made, you receive a link with a downloadable PDF asset to your e-mail.

Once payment for a consultation is made, you receive a booking confirmation with a link to join an online meeting when it is time for it.

If you are interested in our tailor-made package solutions, we offer a 20-min free discovery call during which serves to identify your primary needs and discuss how we can meet them.  We send you a booking confirmation after receiving your request.

 

If you have any further questions, please don't hesitate to ask.

Businesswoman

WHERE DO YOU PROVIDE FACE TO FACE SUPPORT?

We provide face-to-face support only in Stockholm,  other cities are a topic for discussion for an extra fee.

WHICH TOPICS CAN YOU COVER DURING WEBINARS AT OUR COMPANY?

Thank you for your interest in our corporate workshops for B2B companies.

We are happy to conduct workshops at your company for international employees to share our knowledge and expertise. Currently, we are able to offer the following topics:

  • Work Etiquette in Sweden

  • First things to do upon arrival in Sweden

  • Pension and Healthcare Navigation in Sweden

  • Buying Property in Sweden

  • Insurance and Investment Instruments in Sweden

 

We are able to adjust the theme based on your international employee's needs. 

 

If you have any further questions, please don't hesitate to ask.

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