Privacy Policy
Finding Inspiration in Every Turn
Effective Date: 01.08.2024
1. Introduction
Welcome to BAC Agency Sweden AB, reg. no 559319-0845, a limited liability company registered incorporated under the laws of Sweden ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our website ( www.bacagency-sweden.com) and services related to digital guidebooks and consultations.
2. Information We Collect
We collect the following types of information:
Personal Information: This includes your name, email address, phone number, birthdate and any other information you provide when you contact us or purchase our products/services.
Payment Information: For payment processing, invoicing and financial reporting, we collect payment details such as credit card information or bank account details.
Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
Cookies: Small data files stored on your device that help us improve your experience on our website.
3. How We Collect Information
We collect information in the following ways:
Directly from You: When you fill out forms on our website, contact us via email or phone, or use our services.
Automatically: Through cookies and similar technologies that track your usage of our website.
4. How We Use Your Information
We use your information for the following purposes:
To Provide Services: To deliver digital guidebooks and online consultations.
To Communicate: To respond to your inquiries, provide customer support, and send you updates about our services.
To Process Orders and Payments: To handle invoicing and financial reporting.
To Improve Our Services: To analyze usage data and improve our website and services.
To analyze the data: to evaluate performance, to compiling statistics, and conducting customer surveys.
To market our products and services: to send you attractive offers and newsletters.
5. Storage and Security of Information
We store your information securely using industry-standard encryption and security measures. We implement technical and organizational measures to prevent unauthorized access to your information. Our payment agents process card and personal data according to international security standards upheld by Stripe.com.
We retain your personal information for a period of 3 years.
The data is stored within the European Economic Area (EEA).
6. Communication with Customers
We communicate with you via email, phone, and through our website. You can manage your communication preferences by contacting us directly.
After a previous purchase, we may use your contact information to send you promotional offers. This processing is based on our legitimate interest. If you receive unsolicited communications, you have the right under GDPR and the Marketing Act to opt out of future mailings by using the link provided in the email or by contacting us directly.
7. Your Rights Under GDPR
If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete information.
Right to Erasure: You can request that we delete your personal information.
Right to Restrict Processing: You can request that we limit the processing of your personal information.
Right to Data Portability: You can request that we transfer your personal information to another organization.
Right to Object: You can object to the processing of your personal information.
To exercise any of these rights, please contact us via email: info@bacagency-sweden.com.
Certain statutory requirements or legal reasons can reinforce retaining your data. You also have the right to file a complaint with the Data Inspectorate at datainspektionen@datainspektionen.se.
8. Cookies
We use cookies to enhance your experience on our website. Cookies help us understand how you use our website and enable us to personalize your experience. You can manage your cookie preferences through your browser settings.
9. Sharing and Disclosure of Information
We do not share or disclose your personal information to any third parties, except if necessary to process payments and for financial reporting. We ensure that any third parties we work with adhere to strict data protection standards.
10. Changes to This Privacy Policy
We may update this Privacy Policy when necessary. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
BAC Agency Sweden AB
Registration no 559319-0845
info@bacagency-sweden.com
Thank you for trusting BAC Agency Sweden AB with your personal information.
We are committed to protecting your privacy and ensuring a safe and secure experience on our website.
